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The trouble with personalization (20 Mar 2006)
"The good news for fans of usability worldwide is that an historical moment is upon us," Jensen Harris of Microsoft writes in his blog. "We have officially flipped the switch to turn off Personalized Menus by default for all apps in all future builds of Office 12."

Don't know what personalized menus are? When you select, for example, File, in the toolbar of Microsoft Word, with personalized menus you will only see an initial list of the most recent features you have used.

Personalized menus were supposed to help us quickly find the most common features we used, and not have to see the stuff we used infrequently. I have never met anyone who ever talked kindly about them. Most found them hugely annoying and frustrating.
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