R.I.P. WYSIWYG (10 Oct 2005)
If the new interaction style works as well as early predictions indicate, users will quickly expect many other user experiences to provide the power of a results-oriented design. People don't like messing with commands and preference settings on the Web, which is why most customization features fail. It'll therefore be interesting to see how these new ideas translate into environments far beyond Office-like productivity applications.
Article URL: http://www.useit.com/alertbox/wysiwyg.html
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