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IBM's Global Services Usability Engineering Practice: An Introduction (01 Jun 2005)
The consultants in the UE Practice have almost 500 years of collective experience in the analysis, design and creation of user interfaces for mission-critical applications and Web sites. They hold more than 60 patents, and IBM consultants have written hundreds of professional articles and published several books on the art and practice of UCD. Many worked in software labs both in and out of IBM before joining the consulting practice and, as a result, have a wide variety of experiences that they are able to apply on their engagements.
Article URL: http://www-306.ibm.com/ibm/easy/eou_ext.nsf/publish/5227

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