Formal Usability Reports vs. Quick Findings (25 Apr 2005)
The best usability reports are learning tools that help form a shared understanding across the team. It's worth investing the effort to produce a few formal reports each year. One way to free-up resources and make some reports extra good is to scale down your ambitions for most of your everyday reports, keeping them quick and informal.
Article URL: http://www.useit.com/alertbox/20050425.html
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