Testing the Developer (11 Mar 2005)
When developers comes in to view their first usability test against their code, one of two things usually happen. The test either 1) engenders a sense of humility and starts them down the road to understanding the value of UCD, or 2) makes them like the user even less. Regardless of the outcome, the main event is usually very entertaining — not unlike a sports game where your favorite team can only lose points.
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