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Have You Used Your Career Center Lately? (12 Mar 2005)
If you are starting to evaluate your career center, don’t just “visit.” Use it as a job seeker would. Even better, ask a friend from another company to apply for a job on your website. Make her start on the company’s home page, because sometimes it is difficult to even find where to apply. Ask her to go all the way through the process: find the jobs area, search for jobs to apply for, register and enter her resume, answer the questions. Watch to see how easy it is to stumble or succeed. Observing even a one user will help you understand the problems that real job seekers will encounter and you will begin the process of improving the site.
Article URL: http://www.stcsig.org/usability/newsletter/0502-career-center.html

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