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Use Cases Part II: Taming Scope (02 Mar 2005)
The use-case approach to scope helps to clarify and document early discussions of a projectís reach, improving communication and facilitating collaboration. Since a client-approved scope story can provide a framework for discussions about options, complexity, and pricing, it can even be considered a part of the contract between creator and customer.
Article URL: http://www.alistapart.com/articles/tamingscope/

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