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Is communications up to running intranet? (27 Feb 2005)
To effectively manage the intranet, you need to spend 80 percent of your week out on the floor with staff so that you will develop a deep understanding of their needs. Many communications people live in an ivory tower, fed with the occasional market research report, but rarely touching the masses. That has to change.
Article URL: http://www.gerrymcgovern.com/nt/2005/nt_2005_02_28_communications.htm

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