Evaluation Toolbox for Aviation Technical Publications (15 Feb 2005)
Summary: This article describes the Evaluation Toolbox (Chaparro et al., 2004) - an aid to understand the process of evaluating the usability of aviation maintenance documentation -- from the initial development stage through the final pre-publication stage. This toolbox provides techniques to help technical writers better understand their users and to evaluate their documentation more effectively and efficiently.
Article URL: http://psychology.wichita.edu/surl/usabilitynews/71/toolbox_summary.html
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