How staff look for documents (30 Jan 2005)
This briefing focuses on a specific aspect of document management, records management and intranet projects: how staff look for documents.
Understanding that there are a number of distinct situations in which staff look for documents sheds light on how to develop suitable software, and design useful classification schemes.
Article URL: http://www.steptwo.com.au/papers/cmb_lookingdocs/index.html
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