Six Steps to Ensure a Successful Usability Test (18 Jan 2005)
If the team members don't understand what happened in the test and how it should affect the outcome of the design, they won't make the necessary changes or will possibly change the wrong thing. A successful usability test results in design improvements.
Focusing on formative tests–with an eye toward identifying problems and bringing the issues to the team–is the secret to successful usability testing.
Article URL: http://www.uie.com/articles/successful_usability_test/
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