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Web content management depends on trust (25 Oct 2004)
As a manager of a website, you must take responsibility for every piece of content on your website. If you don't have time to do that, then your website is unmanageable. It is also quite likely that it is doing more harm than good to the reputation of your organization.

Less than 10 percent of people trust information on the websites of individuals. The reason why established media and government websites have 75 percent of people trusting them is because they have already established trust with their offline operations.
Article URL: http://www.gerrymcgovern.com/nt/2004/nt_2004_10_25_content_management.htm

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