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Comment: Preaching to the Choir or Moving the Mountain? (25 Oct 2004)
We talk a lot in HCI and usability circles about 'preaching to the choir', but software and web development conferences are really where the important congregation can be found. Shouldn't we perhaps be spending more time trying to persuade others of the need for usable systems than talking amongst ourselves about the latest leading-edge developments in computer-supported cooperative working? It's not that we shouldn't be doing research and talking to each other about it, but who exactly do we think is going to change the face of interactive systems?
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