E-Government: No website is better than a bad one (18 Oct 2004)
If your website isn't working, then fix it or get rid of it, but don't just leave it up there and ignore it. Every day, real people with real tasks come to your website. If your website wastes their time then you risk damaging the reputation of your organization. No website is better than a bad website.
Article URL: http://www.gerrymcgovern.com/nt/2004/nt_2004_10_18_egovernment3.htm
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