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Less is more for government websites (13 Sep 2004)
Ironically, the freedom of information acts initiated in many countries are having negative side affects when it comes to web strategy. Huge quantities of content are being placed online just to that it can be said that "it's on the Web". It may be badly written, it may be poorly organized, but it's on the Web, and therefore the job of government to inform its citizens is done.

Not so. Citizens need to be protected from the vast quantities of useless content that is churned out on a relentless basis. Citizens need to be able to find what they need as quickly as possible. They need to be able to fill out forms that are as simple and short as possible.
Article URL: http://www.gerrymcgovern.com/nt/2004/nt_2004_09_13_government_web.htm

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