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When Newer is Not Better (20 Aug 2004)
Redesigning a site has traditionally been a fairly big event. Whether one likes a design or not, one tends to grow accustomed to the design. Any changes made stick out, especially an entire overhaul. When Honda redesigns a car engine, they don't just pray that it's a better engine than their last one. They test it; measuring its acceleration, top speed and dozens of other numbers I can't even begin to comprehend. Yet when sites are redesigned - often with new or different functionality - there seems to be an assumption that newer = better and change = good. Let's look at a recent example.
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