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Simplicity and ubiquity matter (or, How reality mugged Joel Spolsky) (12 Aug 2004)
Unlike most people who write Microsoft-is-losing rants in their Weblogs, Spolsky doesn't like this turn of events. Like Microsoft, he has bet heavily that native Windows applications are the way of the future. And he still doesn't really understand why people like Web-based email, for instance, when they could just as easily use Outlook. But he realised one day that as a software developer, he needed to stop arguing and start learning from what he was seeing.

And he has also had to admit that the litle user interface touches he enjoys in Windows apps - like drag-and-drop - are touches the average user just doesn't miss.
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