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The Internet and Daily Life (11 Aug 2004)
Still, while nearly all Internet users go online to conduct some of their ordinary day-to-day activities online, most still default to the traditional offline ways of communicating, transacting affairs, getting information and entertaining themselves. For instance, they are more likely to do these things offline than online: get news, play games, pay bills, send cards, look up phone numbers and addresses, buy tickets, check sports scores, listen to music, schedule appointments, and communicate with friends.
Article URL: http://www.pewinternet.org/PPF/r/131/report_display.asp

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