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Developing a knowledge management strategy (02 Aug 2004)
Organisations are facing ever-increasing challenges, brought on by marketplace pressures or the nature of the workplace.

Many organisations are now looking to knowledge management (KM) to address these challenges. Such initiatives are often started with the development of a knowledge management strategy.

To be successful, a KM strategy must do more than just outline high-level goals such as 'become a knowledge-enabled organisation'.

Instead, the strategy must identify the key needs and issues within the organisation, and provide a framework for addressing these.

This article provides an approach for developing a KM strategy that focuses strongly on an initial needs analysis.

Taking this approach ensures that any activities and initiatives are firmly grounded in the real needs and challenges confronting the organisation.
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