Usability Views Article Details
 home | timeline | recent | popular | e-reports | userati | books | about 

Improving your intranet, task by task (01 Aug 2004)
When faced with an out-dated and ineffective intranet, a common response is to launch a redesign project. This can involve spending the next three to six months researching staff needs, creating a new information architecture, and authoring new content.

If redesign efforts are based on a solid analysis of business and user needs, this can be an effective way to improve an intranet. However, it takes considerable time and resources, and does not result in a measurable payoff for several months. For some organisations, a full redesign is therefore out of the question.

If a redesign is not feasible, what are the alternatives? There are a number of ways to incrementally improve an intranet, such as redesigning a particular section of the site, or adding a new 'killer application'.
Article URL: http://www.steptwo.com.au/papers/cmb_taskbytask/index.html

Read 76 more articles from Step Two sorted by date, popularity, or title.
Next Article: Log-based Longitudinal Study Finds Window Thrashing
 RSS 0.91 Subscribe with Bloglines Add to My Yahoo!
Some of the people who make up the Userati group
This site is a labour of love built by Chris McEvoy