OSS Usability (30 Jul 2004)
This is clearly an essay written by developers, for developers and it is rife with severe misunderstandings about the nature of both usability and design. While his goal of raising usability awareness in OSS is admirable, his message is filled with a deep distrust of established usability techniques and the professionals who practice them. Worse yet, there is an underlying tone that usability work is trivial to learn since it is less technical than code.
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