Top 10 Usability Blunders of the Big Players (26 Jul 2004)
Never go against design conventions! As the Internet has evolved we've become used to certain conventions. The organisation logo appears at the top-left corner of a page and links back to the homepage. When we wish to purchase items, we place them in our shopping cart. And when we scroll, we place our mouse on the scrollbar on the right-hand side of the screen.
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