Public domain (08 Jul 2004)
Forms have improved over the years, thanks to a lot of prodding from plain-language campaigns. But they don't seem to be getting smaller: one third of departments' forms are more than four pages long. If you're applying for a welfare benefit, you're likely to be hit with something between 16 and 20 pages. Seven benefit forms are more than 25 pages long.
Article URL: http://www.guardian.co.uk/online/story/0,3605,1255876,00.html
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