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Manager In A Strange Land: Old-Fashioned Communication (02 Jul 2004)
If there's a theme here, it's that communication will happen; all you have to do is remove barriers and let it. One tempting blunder to make is to try and close off lines of communication--I know after seeing a programmer working on someone else's pet project I've been tempted to say, "Don't talk to one of the programmers without going through me first, okay?" But there's nothing wrong with people on the team talking; the problem comes when someone goes off-task onto a low priority item. Just make sure that everyone understands that they're not supposed to switch task unless their lead or the project manager knows about it--and let them talk all they want.
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