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Feature: Designing for Loyalty the New Zealand Way (28 Jun 2004)
The dotcom crash taught the young Web industry some valuable lessons. To sustain your online business you need to plan ahead, set some goals, take a strategic approach. Alternatively, you should have oodles of spare cash to burn while you tread water, or sink, in the deep end.
Article URL: http://www.usabilitynews.com/news/article1723.asp

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