Ten Best Government Intranets (21 Jun 2004)
The average winning team employed 3.4 different usability methods during its redesign project. This is a good deal more than the 2.7 methods used by the winners of our annual design competition in 2003. In general, combining multiple usability methods is beneficial, because each makes its own contribution to the final design quality.
Article URL: http://www.useit.com/alertbox/20040621.html
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