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Sure, We Listen (18 Jun 2004)
An HCI issue comes up and the match begins. Ding Ding! I give the first blow by providing an informed opinion and decision on the matter. Bam! The PM disagrees with me based on, so far as I could tell, personal bias. Pow! I deliver what I believe to be the knockout blow with user research data. Whack! What's this? The PM is back up and he's called in reinforcements. He calls another usability person in our team and asks for her opinion.
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