In Support of Multimedia Conversations (11 Feb 2000)
This presentation describes a set of research prototypes designed to improve the effectiveness of computer mediated communication. Most electronic communication today lacks the richness of face-to-face interaction. Email users quickly learn about the misunderstandings that can occur with humorous or sarcastic messages (notwithstanding the familiar "smiley-face" emoticon :-) and even experienced correspondents have difficulty conveying the proper urgency or IMPORTANCE of a message.
Article URL: http://hci.stanford.edu/seminar/abstracts/99-00/000211-wolff.html
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