Usability Views Article Details
 home | timeline | recent | popular | e-reports | userati | books | about 

Online Communities: Designing Usability, Supporting Sociability (13 Oct 2000)
Many developers design software, thinking they are designing communities. Meanwhile, keen-eyed, reflective sociologists describe the emergence of communities. But communities are neither designed nor do they just emerge. Like physical communities they evolve and change over time.

In this talk I discuss how developers can create sociability and usability for different kinds of communities. Compelling examples from research on empathy, hostility and lurking illustrate key points. I also suggest how online communities may enhance or destroy growth of social capital in our society.
Article URL:
  90.00    (Jenny Preece)  

Read 123 more articles from Stanford HCI Seminars sorted by date, popularity, or title.
Next Article: Brief Open Letter to
Some of the people who make up the Userati group
This site is a labour of love built by Chris McEvoy