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Voice Activated: Interface Design and the Psychology of Enjoyment, Trust, and Sales (01 Dec 2000)
In this talk, I'll review a series of recent results, inspired by the evolutionary psychology of speech, to understand how people respond to and how to design voice user interfaces (VUI). Among the questions to be answered are: do synthesized voices have gender and emotion, and how does this influence trust? When should voice interfaces say "I"? When should recorded and synthesized voices be mixed? Is voice casting important?
Article URL: http://hci.stanford.edu/seminar/abstracts/00-01/001201-nass.html
  90.00    (Clifford Nass)  

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