Characters Everywhere (16 Mar 2001)
How can we bring the high-function/high-touch experience of interacting with people to an online world whose great promise rests on automation? I propose that we should staff the Internet-with smart interactive characters, who will play the same variety of helpful roles people play in the real world, engage us with similar social and communications skills, and enrapture us with their vivid and distinctive personas.
In this talk, I'll discuss the state of the art of interactive characters-a highly interdisciplinary enterprise combining business, technology, psychology, and art. I'll demonstrate a few illustrative characters. And I'll try to entice many of you to create and deploy characters of your own.
Article URL: http://hci.stanford.edu/seminar/abstracts/00-01/010316-hayes-roth.html
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