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Drawing clear lines between information systems (04 Sep 2003)
In many organisations, the intranet competes with e-mail, file shares, the document management system and records management. Information is scattered between these systems, making it difficult for users to know where to look.

What is needed is a clear policy about when these information systems should be used, and what they are for.
Article URL: http://www.steptwo.com.au/papers/cmb_competingplatforms/index.html

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