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Sources of CMS uncertainty (12 Jan 2004)
Content management is not a technology issue. While a content management system is typically deployed as part of the project, there are many supporting activities that have an equal (or greater) impact upon project success. Managing these 'people issues' introduces complexity into CMS projects, and broadens their scope.
Article URL: http://www.steptwo.com.au/papers/cmb_uncertainty/index.html

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