Testing the Test (04 Jun 2004)
We often talk about budget usability testing, and the difficulties of finding representative users to test for us. As HCI experts, we are regarded as the "user representative" in some environments because we've actually interacted with them either through contextual inquiries, interviews or some other means of research.
Doesn't that make us good usability test candidates when we fail to find suitable users? After all, we know the users best. What about when we don't know the users - when we participate in a test for a project we are unfamiliar with?
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