The cranky user: All I want is a quick, easy install, Part 2 (02 Jun 2004)
The bottom line on good installer etiquette is to treat the user the way you would like to be treated. Your installer shouldn't be too intrusive. It should communicate clearly throughout the installation procedure. It shouldn't contain options that don't work. The options it does contain should be useful and thoroughly explained. And, finally, the installer's complexity should never exceed its utility.
Article URL: http://www-106.ibm.com/developerworks/web/library/wa-cranky41.html
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