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W3C Web Initiative based in Usability Research and Analysis (06 May 2004)
'For the next version of the Web, we analysed how it has been used over the 10 years and found its faults,' said Pemberton. He quoted Forrester research that showed that closely behind 'good content', comes 'usability' in what makes one website more successful than another. Having found the best practice in use, he says the new offerings incorporate these practices as standard. Pemberton is critical of the 'design for design's sake' culture in some places. 'Changes are based as far as possible on research done, rather than sites that don't address research results.'
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