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Designing Online Help for Pocket PCs (05 May 2004)
The design and development of PPC online Help systems is still in its nascent state. It is also useful to note that, at present, there is very little empirical research and data on design and usability of PPC online Help systems. However, information developers must continue to strive for the same levels of comfort, reliability, efficiency, and usability that are offered to users of today’s PC-based online Help systems. Converging technologies such as video, voice, and Internet may hold promise to help information developers improve the usability of online Help in PPCs.
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