Usability Views Article Details
 home | timeline | recent | popular | e-reports | userati | about this site

Remote Contextual Inquiry: A Technique to Improve Enterprise Software (19 Apr 2004)
Enterprise software usability is difficult to evaluate because the standard product shipped on a CD is almost always customized when it is implemented. How then can we learn about the design issues that actual users encounter with customized software?
Article URL:

Read 174 more articles from Boxes and Arrows sorted by date, popularity, or title.
Next Article: The Big Heap of Laundry Theory
This site is a labour of love built by Chris McEvoy