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The Problem, the Balloon, and the Four Bedroom House (16 Apr 2004)
Without a problem, there is no project. Where there is a problem, however, there is a stakeholder who is desperate for a solution and who has a delivery deadline - which is normally sometime yesterday. Find out how a good process can tame even the most unruly project.
Article URL: http://www.alistapart.com/articles/balloon/

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