Fundamental issues with open source software development (05 Apr 2004)
A very common problem among software developers (and not just ones working on Open Source projects) is the fallacy that intuitiveness is problem-specific rather than audience-specific: what is easy to them will naturally be easy to everyone else. Therefore, they don't bother simplying anything that they regard as intuitive. This problem is particularly potent in Open Source projects due to members of the community investing time only in building what features they themselves would want to use, and the fact that audiences are often not as well defined as they are in commercial software (because you don't have to literally sell to a specific group). Also, Open Source projects don't have the usability experts that commercial software projects may employ.
Article URL: http://firstmonday.org/issues/issue9_4/levesque/index.html
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