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Why Content Management Fails (01 Apr 2004)
The idea is enticing. Empowered departments of a big enterprise, all publishing content directly to their customers through standard templates. The site continues to grow, but in a controlled way. And these business units have complete control of what is and isnít online.

Sounds good, but just try putting it into practice. In a report published last year, Jupiter Research uncovered some startling findings. "Of just under 100 companies only 27 percent of companies surveyed planned to continue using their Web content management systems as they do now."

So why do these CMS projects almost always fail?
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