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Cross-Platform User Interface Development (26 Mar 2004)
Since no major console comes with a keyboard and some don't even support them, console games rely on a software solution for text input. Console developers have taken many different approaches toward soft keyboard design. Microsoft, however, has done usability testing on the subject which showed that players overwhelmingly preferred a horizontal, alphabetic layout over other virtual keyboard designs.
Article URL: http://www.gamasutra.com/gdc2004/features/20040326/caminos_01.shtml

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