Usability Views Article Details
 home | timeline | recent | popular | e-reports | userati | about this site

Helping Your Visitors: a State of Mind (20 Feb 2004)
What does 'helping your visitors' mean exactly?
It means writing your sites, newsletters and emails in such a way as to help each visitor achieve his or her goal.
That may sound like a simple task, but it isnít. Before you can write in a way that helps your visitors, you have to recognize and achieve a number of things.
Article URL:

Read 123 more articles from A List Apart sorted by date, popularity, or title.
Next Article: I Wonder
This site is a labour of love built by Chris McEvoy