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Defining an Effective Electronic Performance Support System (26 Jan 2004)
Are your products, services, and technology changing too fast for your customers and employees to keep up with? Are traditional training approaches adequate and cost-effective? Unisys Corporation, has have piloted an electronic performance support system that provides self-instruction for our clients at their point of need.
Article URL: http://www.stcsig.org/usability/newsletter/0401-epss.html

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