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How Big is the Difference Between Websites? (19 Jan 2004)
There is something of a "rising tide lifts most boats" phenomenon for each website genre: If you're lucky enough to be in a usability-conscious sector, you can leverage much of what's known. You're also likely to get management support for implementing usability findings, rather than have you sweep them under the carpet and stick with glamour design.
Article URL: http://www.useit.com/alertbox/20040119.html

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