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Systems for the management of information in a university context: an investigation of user need (18 Jan 2004)
Interestingly, in an ethnographic study of the cultures of two universities and their implementation of information strategies, Neyland and Surridge reported that, "it was not clear that there was universal agreement that an Information Strategy was a good or useful idea and there was no clear agreement on what should be included in an Information Strategy (or how an agreement should be reached)."
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