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Emotional Design (17 Jan 2004)
Beauty is important for our lives: beauty in our environment, in our surroundings, in our actions, and yes, in the products we buy and use. Beauty and brains, pleasure and usability - they should go hand in hand. That's the message of "Emotional Design."
Article URL: http://www.acm.org/ubiquity/views/v4i45_norman.html

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