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Manager In A Strange Land: Collaborating With Wiki (19 Dec 2003)
Wikis do not solve the biggest problem with design documents: nobody reads them. I used to try sending out links to new Wiki pages I had written or changed, but that didn't work. There's something about e-mails that makes them get read, at least by a few people, if they're not too long. I've resorted to documenting in the Wiki and copying the document to an e-mail, asking people to please read it and raise red flags if they see any problems. When people are reading a document looking for errors, they're a little more likely to actually assimilate its contents than when they're just skimming it.
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