The Search for Well-Defined Usability Discipline (24 Sep 2003)
The STC annual conference in Dallas included many sessions on usability, and the number of attendees in those sessions suggests that information about usability is valued and needed. Several of the sessions highlighted how technical communicators are finding innovative ways to add value through usability techniques. The message that "usability matters" is definitely spreading.
Article URL: http://www.stcsig.org/usability/newsletter/0308-discipline.html
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