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Feb 2004  *  1 Keystroke Level Modeling as a Cost Justification Tool
Jan 2003  *  1 Risky Business: Managing Uncertainty in Software Development
Dec 2002  *  6 Professional usability testing and return on investment
Oct 2002  *  2 While Nathan Slept, What Rich, Powerful Technologists Know About Their Customers
Jun 2002  *  3 Measuring the Value of Usability Engineering
Jun 2002  *  3 Usability Testing: You Get What You Pay For
Mar 2002  *  3 Art, Science, and Magic: What really happens during User-Centered Design?
Feb 2002  *  1 Standards Follow Practice, They Don't Lead
Nov 2001     The Elusive Convergence Box
Nov 2001  *  6 There is No Such Thing as Information Design
Oct 2001     Real vs. Perceived Problems
Oct 2001     Discount usability vs. usability gurus: A middle ground
Oct 2001  *  1 Investing in Requirements Analysis
Sep 2001     Supreme Court decision in Wal-Mart: E-Com implications
Aug 2001     Virtual dialogues: Did you say sale? What sale?
Aug 2001     Is a high priced usability "Guru" a good investment?
Jul 2001  *  1 Alert: Section 508 web accessibility now a Federal law!
Jul 2001     Gone in a Flash: Why E-Com firms are in flat line mode
Jul 2001     Microsoft vs. DOJ: Why the case is ultimately about usability
Jul 2001     Repeal of OSHA Ergonomics Act: Good or Bad?
Jul 2001     Usability and online financial services: Big losses
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